| Cognito User Status | Status Description | Next Action |
| UNCONFIRMED | The user has been created but not confirmed | The new user must click on the link in the confirmation email they received. They will be redirected to set their password. |
| CONFIRMED | The user has been confirmed and is ready to use for Authentication | No further action is needed, the user can now log into all Orchestrate applications with their credentials. |
| EXTERNAL_PROVIDER | A user signed in with a third-party Identity Provider | No further action is needed, the user can now log into all Orchestrate applications by signing into their third-party Identity Provider |
| UNKNOWN | User status isn't known | The user needs to contact an Orchestrate Admin to recover their account. |
| RESET_REQUIRED | The user is confirmed, but the user must request a code and reset their password before they can sign in | The user must enter their email address in the Forgot Password page. Then they must use the code sent to their email to confirm their account. |
| FORCE_CHANGE_PASSWORD | The user is confirmed and the user can sign in using a temporary password, but on first sign-in, the user must change their password to a new value before doing anything else | The user must use the temporary password sent to their email, and then set a new password to confirm their account. |
Cognito Status Definitions
or drag and drop files
Admin
Comments