Alerts

Data Coverage Table

Available on the alerts sections (bell icon in top right) or underneath of performance reports  on the reports tabs. This table shows the percentage of 'bill days' that are available in each calendar month. 

Bill Discrepancy Alerts

Bill discrepancies are used to detect billing errors in utility bills (normally cost). Bill discrepancies are detected using 3 methods, with each getting a score from 0-12 points, the higher the points, the more confident the system is that there may be a bill discrepancy. The point breakdown is as follows (see below for details): 2 points for passing the method test, 1 point if there are no data integrity issues (missing data) with the bill itself, and a final 1 point if there are no data integrity issues in the bills used for the method test.

Each method compares the cost per consumption unit of the bill in question to a test case from other bills associated with that building.

Method 1 – Bill from the same time the previous year

Method 2 – Nearest 6 bills (3 forward, 3 backward if possible)

Method 3 – Bill with the closest consumption value to the bill in question