Lost Communication & No Production Triggers

Lost Communication

At every 15-minute interval, LightLevel makes a ping request to each meter in the system, to see if it can establish a connection.

After a successful ping, LightLevel will request the most recent data from the meter.

If a ping fails, LightLevel will attempt to ping the meter again. After 3 failed pings, a "Lost Communication" alarm will be generated for the meter.

No Production 24 H

If LightLevel can't communicate with a meter for 24 hours, the "Lost Communication" alarm will be converted to a "No Production 24 H" alarm.